Best Auto Repair, Brea

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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

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    , 09/26/2019

    Great service. Fair prices Rob is great. I have been taking my cars here for over 15 years. I have always been satisfied.

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    , 08/18/2019

    Good honest work, charged fairly and did what was described.

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    , 04/02/2019

    One word: honest. It is hard to find a good honest mechanic in this area that will good your car for a decent rate and not try to rip you off. They aren't the cheapest but they are very reasonable with their pricing. The manager is also very helpful and straight forward with what he recommends.

  • reviewicon
    , 03/21/2019

    These guys are a class act. My son, who's off in college, was driving through Brea when his car overheated. Because of him being out of town I did a yelp search of close businesses. I saw these guys had a 5 star review. I called them. They had 15 min until closing time, but they dropped everything to help him. Not only did they help him they wouldn't take money from him even though they had significant time and some parts involved. If I lived anywhere near them I'd never use anyone else. This story speaks to nothing but integrity and care for other humans. Great job guy!

  • reviewicon
    , 02/05/2019

    Trustworthy, family owned, legitimate repair shop that won't try to stab you for the "ups and extras". REAL mechanics doing REAL diagnostics, not just plugging in a computer and working from a list of protocols. I don't send family or friends anywhere else.

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    , 10/16/2018

    Friendly staff, knowledgeable and honest.

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    , 12/05/2018

    Great customer service.

  • reviewicon
    , 01/19/2017

    Very honest. Great service. Been going there for years.

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    , 01/07/2017

    Ron & Waynes is our familys go-to auto diagnostic and repair place. Ron is friendly, very knowledgeable and willing to do whatever it takes to get your car on the road wtihout overselling things that don't need to be done to your car. We've been going to Ron and Wayne's for over 16 years. Rob is also a knowledgeable, friendly guy as well as the whole group who is dedicated to getting your car on the road with professionalism and commitment. We HIGHLY RECOMMEND doing business with Ron and Waynes. In cases when we needed a ride back to our house after dropping our car off they would help out. If you're looking for an HONEST, DEDICATED auto repair group, look no further and get to Ron & Wayne's in Brea.

  • reviewicon
    , 09/26/2019

    Great service. Fair prices Rob is great. I have been taking my cars here for over 15 years. I have always been satisfied.

Call us for service: 714-529-5756

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